Understand how we use cookies and similar technologies to improve website performance and user experience.
Cookie Policy
Last updated: April 2026
This Cookie Policy explains how Eloqubit (“we”, “us”, or “our”) uses state management mechanisms, such as cookies and local storage, to operate our infrastructure, analyze traffic, and support live technical communication.
Analytics tracking is strictly consent-gated. Persistent tracking cookies are only deployed if you explicitly opt-in via our consent manager.
1. State Management & Cookies
Cookies are small text files stored on your device. We use them as structural primitives to maintain session continuity, remember your preferences, and understand how you interact with our systems.
Cookies may be session-based (purged when you close your browser) or persistent (stored for a defined period or until manually cleared).
2. System Infrastructure
2.1 Strictly Necessary (Always Active)
These are required for core architectural functionality, such as security, routing, and saving your local consent preferences. They cannot be disabled.
cc_cookie — Stores your local cookie consent state and category preferences.
2.2 Live Communication (Required for Support)
Our live communication protocol uses cookies and local storage to maintain conversation state and provide support continuity if you navigate across different pages.
_chatwoot_session — Maintains secure encrypted session state.
cw_conversation — Stores asynchronous conversation context and widget routing data.
2.3 Telemetry & Analytics (Consent Required)
We utilize a hybrid telemetry model. Base server-level performance is monitored via Vercel Analytics (which operates entirely without cookies). For deeper interaction mapping, we use Google Analytics.
_ga — Distinguishes unique users for Google Analytics.
_ga_* — Stores session state and interaction telemetry.
*The Google Analytics cookies are only written to your device if you accept the 'Analytics' category in our consent manager.
3. Third-Party Protocols
We limit third-party scripts to maintain performance and structural integrity.
Google Analytics — Provides usage telemetry. Learn how Google uses cookies: Google Cookie Policy
Chatwoot — Powers our priority intake and live support functionality.
Vercel Analytics — Provides server-level traffic telemetry natively without utilizing browser cookies.
4. Managing Preferences
You retain full control over your telemetry preferences. You can update your consent state at any time using the panel below, or through your browser's native security settings.
5. Contact
If you have technical questions regarding our state management protocols or data architecture, contact us directly: